If you’re launching a new ESP like Braze, moving to a dedicated IP, or making major changes to how you send email, you need to warm up your IP. Skip this step and you risk low inbox placement, high bounce rates, or full-on blacklist territory.
An IP warmup is the process of gradually increasing email send volume from a new or inactive dedicated IP address. Internet Service Providers (ISPs) don’t trust new IPs by default, they need to observe your behavior, engagement rates, and consistency before allowing you full access to their users’ inboxes.
Think of it like building a credit score from scratch. You start small, prove you’re responsible, and earn your way to higher limits.
If you’re using a dedicated IP, you absolutely need to warm it up. There’s no way around it. ISPs don’t trust new IPs by default, and a cold send from an unproven address is a fast track to the spam folder.
What about shared IPs?
Being on a shared IP means your email reputation is tied to every other sender using that address. Your deliverability is only as strong as the weakest sender on the IP. If someone on that shared address sends spam or triggers high complaint rates, your emails can suffer the consequences—even if your program is perfectly clean.
Many shared IPs end up on blacklists because of one bad sender. And when that happens, your emails will start landing in spam, not because of what you did, but because you're sharing space with someone who tanked the IP's reputation.
In short: shared IPs are convenient, but risky. If you care about long-term deliverability, control, and inbox placement, migrating to a dedicated IP and warming it up properly is the move.
Here’s when to initiate an IP warmup:
Warming up an IP means more than just sending slowly, it’s about building reputation with intentional volume, audience, and timing.
Begin with 50–500 emails/day depending on your total audience size. For example, a brand with 500,000 subscribers might start with 500/day and double volume every 3–4 days.
Braze recommends a structured 18-day warmup schedule, starting with just 50 emails on day one and roughly doubling daily until you hit your desired volume. For example, day five should reach 5,000 emails, day ten hits 100,000, and by day fifteen, you’re at 1 million per day. Consistency is critical, skipping days or sending irregular volumes can tank your deliverability.
See Braze’s full warmup guidance here
Send first to your most engaged users, those who opened or clicked in the last 14–30 days. This signals high engagement to ISPs and builds trust fast.
Avoid sending to:
Don’t send for three days, then go silent. ISPs want to see predictable, stable patterns that’s how they know you’re not a spammer. Weekends count too. If you’re warming up, try to send 5–7 days per week.
Even after warmup, try to maintain a stable daily cadence. If you go silent for a month, ISPs may reset your reputation, forcing you to start the warmup all over again.
This is where things get nuanced and where most brands mess up.
Marketing sends are predictable by nature. You’re usually sending campaigns 2–5x/week, and you’re in full control of timing and volume.
What this looks like during warmup:
Transactional sends, like password resets, receipts, order confirmations aren’t scheduled. They’re triggered by user actions, and that creates two challenges:
How to handle it:
Example: A fintech app launches a new feature and expects a spike in verification emails. Instead of routing all traffic through the new transactional IP, they stagger the rollout to 10% of users, while continuing to warm up the IP steadily. This prevents throttling or blocks from Gmail and Microsoft.
If you’re scaling your email program, changing tools, or sending from a new IP, warming up is critical. You’re not just earning access to inboxes, you're building a reputation that determines your deliverability for months to come.
Whether you’re using Braze, Klaviyo, SFMC, or another ESP, IP warmups are just one step of many in migrating and setting up a new CRM.
Contact us to get started.